Keleb Jones

Leads digital transformation for small businesses, implementing AI-powered solutions and full-stack tools that streamline operations, improve user engagement, and support revenue growth.

• AI automation engineering: engineered AI-powered automation workflows using n8n, vector database (RAG) systems, and custom backend logic to automate data processing and workflow tasks.
• AI-powered web development: built full-stack, AI-enabled websites covering front-end interfaces and backend infrastructure, integrating automation, CMS, and dynamic data handling.
• RAG and GPT integration: implemented retrieval-augmented generation pipelines using vector databases and GPT agents to support content generation, knowledge retrieval, and business logic for clients.
• Backend and infrastructure architecture: structured secure, scalable backend systems covering database design, user permissions and roles, data storage, and API and webhook integrations.
• CRM and system integration: developed custom CRM workflows and integrated forms, intake processes, and automated communication channels to streamline client onboarding, lead capture, and data management.
• Process automation: converted manual business processes into automated, repeatable digital systems, reducing manual work and the room for error.
• End-to-end delivery: managed the full project lifecycle, from requirements gathering and design through development, deployment, and maintenance.

Researches and implements emerging technologies to keep operations efficient, leads high-profile interviews, and networks to identify growth opportunities and maintain key relationships.

• Research and implementation: researched emerging technologies such as AI and machine learning to identify tools that improve content creation and process efficiency.
• High-profile interviews: used video conferencing and editing tools to produce professional interviews with notable figures for platforms such as LinkedIn.
• Networking and relationship management: used CRM systems to manage relationships with key stakeholders and reported on networking events to identify growth opportunities.
• Public representation: represented the business at industry events, using analytics to measure the reach and impact of those engagements.
• Technology integration: integrated content management systems to streamline content production and improve collaboration.

Improved operational data management and analysis, strengthened information accuracy and compliance, and coordinated multiple IT projects.

• Data accuracy and compliance: ran comprehensive audits using advanced record validation techniques, reducing errors by 25% and holding to industry standards and HIPAA regulations.
• Operational data management: streamlined information management and analysis using specialized software.
• Spreadsheet systems: designed complex Google Sheets with pivot tables and conditional formatting, increasing data retrieval speed by 40%.
• Project management: managed multiple IT projects in Jira, raising project completion rates by 20%.
• Patient record handling: implemented electronic health record systems for accurate record handling, and coordinated with IT to verify surgical tools so every instrument was accounted for and shipped in time for operations.

Supported the government services department, handling the relocation of military personnel and their families along with the data behind it.

• Data management: used advanced Excel functions and macros to automate data entry, cutting processing time by 20% and improving information integrity.
• Process streamlining: identified workflow bottlenecks and used data-driven analysis to streamline operations, a 25% improvement in efficiency.
• Multitasking: ran multiple workstreams in Asana for 100% on-time delivery, with 30% more accurate data entry.
• Team collaboration: rolled out Microsoft Teams and SharePoint, improving coordination and lifting overall productivity by 15%.
• Communication: acted as the primary liaison between departments to keep data sharing and priorities aligned.